Alice Zhu

me＠autheorial.dev

(but don't copy/paste it)

Summary

I'm an editor, writer, and production specialist with 10+ years of experience spanning publishing, design, and business operations. I was raised by Chinese-speaking ESL parents during my lifelong fascination with the English language, so I've developed a keen eye for linguistic sensitivity and interpretive nuance. My work allows me to bridge both my creative and technical interests in being detail-oriented, empathetic, and adaptable.

More than anything, I'm passionate about authentic storytelling and amplifying marginalized voices — especially for children.

Skills

Tools & Software: Microsoft 365 (Word, PowerPoint, Excel, Outlook, Teams, SharePoint, OneNote), Google Workspace, Adobe (Acrobat Pro, Photoshop, Premiere Pro), Scrivener, Visual Studio Code, and WordPress (classic and block editor).

Editing & Publishing: Copyediting, proofreading, manuscript styling, page collation, multi-stage editing, and both digital and print production.

Style & Language: Merriam-Webster and Oxford English conventions; MLA, APA, and Chicago Manual of Style.

Typing Speed: 105 wpm.

Production & Workflows: Digital and hybrid workflows, production revisions and scheduling, file/data management, and vendor and team collaboration.

Design & Web Development: HTML5, CSS3, PHP, JavaScript, jQuery, WordPress, branding, responsive layouts, wireframing, performance optimization, accessible UI/UX, Git, FTP/cPanel, browser dev tools, and debugging utilities.

Publishing Experience

Published Author & Editorial Consultant - Fiction & Nonfiction

Sine Theta, Soliloquies, Lunch Ticket, Ink Lit Mag

2011 - Present
  • Selected for publication in multiple literary journals.
  • Served as author, creative consultant, and editorial team member for Ink Lit Mag.
  • Awarded Second Place in the Oblongata Flash Fiction Contest (2011).

Freelance Writer & Editor

Online Publications & Communities

2011 - Present
  • Completed commissioned short fiction works with client feedback, tailoring narrative techniques to audience expectations.
  • Authored and edited technical articles to style guidelines for web publication.
  • Contributed to the editorial review and revision of 50+ web-published works with a focus on pacing, language, and accuracy.

New Media Intern

Shanghai Daily — Shanghai, China

May – August 2013
  • Managed the English-language Facebook page and increased social media engagement by 60+ followers through sharing daily bilingual articles.
  • Recorded episodes for the WeChat podcast, translating content from Mandarin to English for a wider audience.

Professional Experience

Accounts Payable - Vendor Specialist

Asbury Automotive Group — Duluth, GA

Promoted in March 2025 - Present
  • Coordinated order payments for 7 automotive stores and 200+ vendors, ensuring timely processing and adherence to workflows.
  • Reviewed and annotated billing statements in Adobe Acrobat Pro to verify accuracy against invoice databases.
  • Maintained Excel spreadsheets to track vendor data and reconcile statements across stores, streamlining vendor operations.
  • Processed and audited 800+ invoices monthly with attention to detail and compliance, achieving 99% accuracy.

Inventory Specialist

Asbury Automotive Group — Duluth, GA

August 2023 – March 2025
  • Wrote internal workflow documentation and technical guides for new processes.
  • Communicated across departments to ensure accurate inventory, order processing, and data entry.
  • Standardized and reviewed metadata entries for consistency, maintaining 115% productivity against target.
  • Coordinated training for automation bot processes across Toyota stores and units.

Secretary/Administrative Assistant

Five Star Dog Resort — Alpharetta, GA

July 2021 - December 2022
  • Maintained and updated a digital database of 600+ private client records, building a base of 150+ regular clients during tenure.
  • Wrote the company brochure and managed initial formatting; reviewed proofs for consistency and house style compliance prior to production order.
  • Coordinated schedules and reservations for 50+ daily clients across boarding, training, and grooming.
  • Assisted with financial handling (register, checks, and cash) and small-business operations.

Print and Copy Associate

Office Depot — Denton, TX | Carrollton, TX

February 2019 - April 2021
  • Designed and proofed print/digital materials (books, brochures, posters, invitations, business cards) per client specifications.
  • Tracked production across multiple projects to ensure visual-to-print accuracy and to meet promised deadlines.
  • Liaised with customers, in-house design teams, and external vendors during production.
  • Consistency achieved 115% of weekly rewards sign-up goals.

Circulation Desk Associate

University of Iowa Libraries — Iowa City, IA

August 2012 - June 2015
  • Assisted patrons with check-in/check-out and general inquiries.
  • Maintained circulation records to help process materials in returns, archives, and partnered libraries.
  • Supported staff with shelving, inventory, and organization.

Education

University of North Texas | Denton, TX

Studies in Computer Science; Minor in English

2017 - 2020
  • Completed coursework in object-oriented programming with C# and C++.
  • Gained hands-on experience in core programming concepts and application development.

University of Iowa | Iowa City, IA

Studies in Creative Writing Track

2012 - 2015
  • Admitted to Undergraduate Writers' Workshop in Fiction (CW:4870), a competitive manuscript-based seminar, chosen by portfolio quality as a junior.
  • Additional completed workshops include Creative Writing Studio Workshop, The Sentence: Strategies for Writing, Undergraduate Writer's Workshop: Fiction, and Advanced Fiction Writing.

Volunteer Experience

Youth Leader & Volunteer

West Chester Chinese Evangelical Church

2008 - 2017
  • Designed and facilitated weekly curricula and creative programming for children and teens.
  • Arranged seasonal events (Vacation Bible School and retreats) through scheduling and group leadership.

Recreation & Literacy Volunteer

YMCA, Kennett Square

Summer 2017
  • Led interactive read-aloud sessions in order to encourage literacy, imagination, and group participation.
  • Supervised children and teens during educational and recreational activities.